Job Description:
Join our dynamic team as a Virtual Assistant for our Amazon Store! We are seeking a dedicated and detail-oriented individual to manage our online store operations, ensuring seamless customer experiences and efficient order processing. You will play a critical role in maintaining the store’s performance, handling customer inquiries, and supporting the team with various administrative tasks.
Duties & Responsibilities:
- Manage product listings, ensuring all items are accurately described and priced.
- Handle customer inquiries via email and chat, providing timely and professional responses.
- Monitor and manage inventory levels, coordinating with suppliers for restocks.
- Process orders, returns, and refunds efficiently.
- Conduct regular market research to stay updated on competitors and industry trends.
- Assist with marketing efforts, including promotions and ad campaigns.
- Generate sales and performance reports for management review.
Minimum Qualifications:
- Previous experience as a Virtual Assistant, preferably in an e-commerce environment.
- Strong understanding of Amazon Seller Central and its functionalities.
- Excellent communication skills, both written and verbal.
- Proficiency in MS Office and Google Suite.
- Strong organizational skills and attention to detail.
- Ability to work independently and manage multiple tasks effectively.